What's New in Workplace? September 2022

All the latest Workplace product announcements and feature releases.


This month, we’re excited to share new functionality available to Workplace admins along with several new admin learning courses on the Workplace Academy.
Exporting Workplace integrations into CSV files

Exporting Workplace integrations into CSV files

Admins can now better understand how users are engaging with integrations. We've added the ability to view usage data for all Workplace integrations as a CSV file. This is available on desktop only and can be found on the integrations page, where admins can click ‘View insights’ to export the data and generate the CSV. An automatic email will also be sent with a link to the file.
Admins can now customize their Knowledge Library home page by selecting categories and collections that they want to be featured there. These featured categories will replace ‘Priority’ categories.
New admin courses on the Workplace Academy

New admin courses on the Workplace Academy

The Workplace admin learning path has been updated to provide a more thorough and in-depth overview of the Admin Panel. Check it out for yourself and be sure to share it with other admins in your organization.
The Admin Panel interactive tour
Get a full, interactive walkthrough of the Admin Panel broken into key themes: getting help, getting started, extending Workplace, monitoring and boosting engagement, and security and safety. To take the course, click here.
Getting to know your admin settings
Explore the Settings page in the Admin Panel, to make Workplace your own, including: company Information, custom Workplace rules and terms of use, user access rules, email domain verification/whitelisting and profile fields. To take the course, click here.
Building your admin team
Learn the basics of creating your Workplace admin team, including: Understanding the admin roles available out of the box, creating custom admin roles (with recommendations), and assigning admin roles. To take the course, click here.